Support center NAO6

A new Software version is compatible for NAO6, since March 2026.

 

This new version is related to the with New European directive : RED Radio equipment directive

This directive aims to harmonize the regulations of the Member States of the European Union in order to allow the free movement of radio equipment.

What's new?

This new version is changing the way to daily manage your NAO and requires:

  • to opt for open or closed platform during the setup (see Radio equipment directive below)
  • the installation of a new version of Robot Settings https://maxtronics.com/en/robot-settings/
  • the change of the port number to connect NAO to Choregraphe from 9559 to 9561
  • to download or upload applications from the new Maxtronics app-store website https://cloud.nao6.maxtronics.com/  –  Note: to recover your account from the Aldebaran store, click on “forgot password?”

 

Please check the compatibility links below

How to proceed to the Software Update?

For new NAO6 units (sold in 2026), your NAO is already using the latest version, follow this documentation Maxtronics – Unboxandsetup

 

For existing NAO6, please follow these steps to update NAO with the new version:

  • Open your current version of Robot Settings (V. 1.2.1 – blue icon)
  • Check the Software Update
  • Start the Software update
  • Now install the new version of Robot Settings (V. 2.0.2 – pink icon)
  • Connect to your robot with the IP address (click on NAO torso button to get its IP address with this format : XX.XX.XX.XX)
  • Select the Safety and security new parameter in the setup screen (see RED Radio equipment directive information below)

 

Important notes for existing NAO6 to update:

  • Aldebaran Cloud Services will end on October 1st 2026. Update your NAO6 to use Maxtronics Cloud Services. 

    As part of the transition of NAO cloud services, Maxtronics is taking over the NAO cloud infrastructure with new services dedicated to NAO6.Please note that Aldebaran cloud services will be permanently discontinued on October 1st, 2026.

    To continue using cloud services, all NAO6 robots must be updated. Any robot that has not been updated before this date will no longer be able to access cloud services, including the Application Store, Software updates and Remote ASR.

  • If you have any issue, please fill the support request form with your robot information https://maxtronics.com/en/maxtronics-support/
  • The new SW update has no impact on the installed applications.
  • This is only valid for NAO6, NAO5 are not involved in this update.
  • If not updated, NAO6 will continue to work as usual, if you are not using any cloud services, or need to download updates or applications from the store website.
  • After this deadline, the software update will be possible through manual installation via Choregraphe and our technical assistance.
  • Application Store, Software updates and Remote ASR will be available only available on Maxtronics store website after October 1st 2026.

New "Robot Settings" and New "NAO Application store"

NAO6 sold in 2025 or before NAO6 sold from 2026

Software version

NAOqi 2.8.7.4
NAOqi 2.8.7.7

Robot Settings

Robotics Applications website

Choregraphe and SDK

NAO Activities Software version

(in option with annual subscription)

NAOqi 2.8.8.4
NAOqi 2.8.8.5

CHOREGRAPHE: New Port for Connection to NAO robot

To connect your NAO with the Choregraphe Software, you should change the port number. 

The previous version of NAOqi was using the port 9559 to connect to NAO.

The latest version of NAOqi is now using the port 9561 to connect to NAO.

 

Please edit this port number before trying to connect to NAO.

RED Radio equipment directive

This new version proposes 2 types of usages. 

The Radio equipment directive directive aims to harmonize the regulations of the Member States of the European Union in order to allow the free movement of radio equipment.

 

During the setup of a robot bought from 2026 (using NAOqi version 2.8.7.6 or latest), you will be able to chose if:

– you want your robot to be setup as an open platform 

– or if you would like to secure all the communication with NAO. For that second option, a SSH tunnel will be required every time you want to connect to NAO through Robot Settings, Choregraphe or NAO Activities.