I need support

Did you pass the troubleshooting check list?

  • Is the battery charged?
  • Have you carried out the Getting Started?
  • Are there any Notifications pending?
  • Have you tried to turn the robot OFF (Normal or Forced)
    and turn it ON again?
  • Have you tried to perform a Special Start-up? 

Before contacting support, first find the Nao’s Serial Number 

International Distributors

Your local Distributor should handle your request with more accuracy, contact them directly.

Americas

RobotLAB

EMEA

Maxtronics

APAC

Contact your distributor

Contact Maxtronics Support Team to get EMEA support

Contact Robotlab https://www.robotlab.com/support

Send your request to your distributor