Support center NAO6

Legal and technical information


IMPORTANT: It is strongly recommended that users follow these safety guidelines for their personal safety, not doing so may lead you to void the warranty of NAO or the battery charger.

 

General

The guidelines will help you protect the robot, the battery charger and their working environment from damage. Always follow installation and service instructions closely.
At all times remember that safety to human beings always comes first.
The documentation also covers disposal and recycling information.
These safety instructions do not cover all possible situations that may occur. When in doubt, contact Maxtronics Support: www.maxtronics.com/en/contact-us/

Never attempt to service the robot yourself and/or its power supply (including disassembling and removing the casing). Spare parts are not sold.
Turn off NAO, unplug the battery charger and contact Support in any of the following cases:

  • The power cord or the charger is worn.
  • The charger has been damaged.
  • There is mechanical damage to NAO.
  • Liquid has gone inside NAO’s casing.
  • There is smoke or an unusual smell coming from NAO.
  • NAO does not work properly.

Supervision

NAO is not intended for use by children, or by people with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.
Children under 14 years old must be supervised by a person responsible for the child’s safety and who has read and understood these instructions.
Children 14 years old and over must be given instructions concerning the use of the robot in a safe way and understand the hazards involved.
In a public environment, the robot must not be within reach of children. Do not leave the robot with children, even when switched off. NAO is heavy. Keep packing material away from children.

Fire Hazard

NAO contains some electrical and internal units which can be hot during normal use.
To avoid risk of fire, take the following precautions:

  • The user is responsible for having an electrical installation that complies with local standards.
  • Use only the power cord supplied by Maxtronics with NAO. Do not use the battery charger and/or power cable if they show signs of damage or excessive wear. Do not use the power cord with other products.
  • Do not insert anything in NAO’s casing.
  • Take care not to spill any liquid on NAO. If in doubt, do not use. Make sure all components are thoroughly dry before using NAO again.
  • Do not attempt to dry the robot with an external heat source such as a hair dryer or an oven.
  • Do not use aerosol products that contain flammable gases around NAO. Do not operate NAO in an explosive atmosphere.
  • NAO’s operating temperature must be between 5 °C and 35 °C (41 °F to 95 °F). Do not use the battery charger if room temperature is above 40 °C (104 °F).

Mechanical Hazard

NAO has moving parts that could cause pinching and potentially serious injuries.
Take the following precautions when working close to NAO:

  • In normal situations, avoid carrying and touching the robot when it is moving, walking or getting up.
  • Do not place your hands on any of the robot’s joints.

Environmental Hazard

NAO and its lithium battery have been designed, manufactured and quality-controlled according to international environmental regulations.
Please do not dispose of your product in everyday waste.
In order to protect human health and the environment, we recommend handing over your waste equipment to a designated collection point.
For more information, please contact your waste disposal service.

Using NAO Near Medical Devices
Important notice for use in healthcare environments

Maxtronics products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). 
Radio-frequency waves from electronic equipment can negatively affect the operation of other electronic equipment, causing them to malfunction.
The device is designed, tested, and manufactured to comply with regulations governing radio frequency transmission in countries such as the United States, Canada, the European Union, and Japan.

Therefore, please take the following precautions:

Pacemakers:

The Health Industry Manufacturers Association recommends keeping a minimum distance of 15 cm (6 inches) between wireless devices and pacemakers to avoid interference with the pacemaker.
Pacemaker users should therefore not carry the robot close to their chest.
If there is any reason to suspect interference, turn the robot off immediately.

Other Medical Devices:

Users of any other personal medical devices should consult the device manufacturer or physician to determine if there are other constraints. 

Battery Charger and Battery

CHARGER CAUTION
The Charger is designed for use with NAO only.
The Charger is not waterproof. Keep it dry at all time. Do not use with wet hands.
Do not use the Charger where humidity is saturated or if exposed to rain or any other liquid.
Do not try to open or repair the Charger. It may cause electric shocks and/or permanent damage to your electrical installation.
Unplug the Charger and contact Maxtronics support in the following cases:

  • If the Power Cable and/or the Charger is damaged/worn.
  • If the Charger is damaged due to an impact.
  • If there is smoke, sparks, noise or a smell coming from the Charger.


CHARGER PRECAUTION
To avoid all risk of fire, take the following precautions:

  • Make sure that your electrical installation complies with local standards.Only use the Power Cable provided by Maxtronics.
  • Do not use the Charger and/or the Power Cable if damaged or excessively worn.
  • Clean the Charger with a soft dry cloth only. Do not use detergents, aerosols or any other household products.
  • Do not use the Charger if temperature is higher than +40°C.
  • Use the Charger only with the Battery provided with the Robot. The use of any other kind of batteries can cause explosion.


BATTERY CAUTION
Use only the batteries designed for NAO and supplied by Maxtronics. The use of any other battery than those mentioned above may cause a risk of explosion.
Do not use the battery charger if exposed to rain, liquids, or excessive moisture.
Never disassemble Lithium-Ion batteries.
If the Lithium-Ion battery is damaged or leaking, contact Maxtronics Support.
 

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