{"id":4455,"date":"2025-01-16T14:05:29","date_gmt":"2025-01-16T14:05:29","guid":{"rendered":"https:\/\/stg-bfmm1z.elementor.cloud\/?page_id=4455"},"modified":"2026-04-22T15:48:55","modified_gmt":"2026-04-22T15:48:55","slug":"sales-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/maxtronics.com\/en\/legal-informations\/sales-terms-and-conditions\/","title":{"rendered":"Sales Terms and Conditions"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Downloads<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Maxtronics Sales Terms and Conditions applicable from April 21th 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDownload PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Maxtronics Sales Terms and Conditions applicable from December 29th 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDownload PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Maxtronics Sales Terms and Conditions applicable from December 10th 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDownload PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Maxtronics Sales Terms and Conditions applicable from Nov 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDownload PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

GENERAL TERMS AND CONDITIONS OF SALE \n\u2013 April 21th 2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

These General Terms and Conditions of Sale (the \u201cGTC\u201d) constitute a binding contract between Maxtronics Robotics SAS with a capital of EUR 100 000 having its registered office at 11 rue Camille Desmoulins, 92130 Issy-les-Moulineaux, France, registered at the Trade and Companies Register of Paris under number 990 515 645 (\u201cMAXTRONICS\u201d) and the client (the \u201cCLIENT\u201d).<\/p>

MAXTRONICS and the CLIENT collectively referred to as the \u201cParties\u201d and individually as a \u201cParty\u201d agree that their relationship will be governed by these GTC for the sale of the Products (as hereinafter defined), supplemented by specific provisions and\/or documents as described in Section1 which constitute the entire Agreement (as hereinafter defined). These GTC shall enter into force and become binding upon the CLIENT as from the date of acceptance of the relevant Quote.<\/p>

The Parties acknowledge that such Agreement has been freely negotiated by the Parties. Therefore, they agree to expressly waive the right to invoke any other general terms and conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

SECTION 1 - DEFINITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Terms and expressions written with a capital letter shall have the meaning assigned below when used with these GTC for the sales of the Products. Words used in the singular include the plural and vice versa.<\/p>

\u201cAccessory<\/strong>\u201d means the official MAXTRONICS\u2019s goods compatible and dedicated to the Product such as charger, flycase, cable.<\/p>

\u201cAgreement<\/strong>\u201d means the entire agreement governing the relationship between MAXTRONICS and the CLIENT, comprising, in the following decreasing order of priority (i) the MAXTRONICS\u2019s Quote and its appendices as the case may be (ii) specific terms and conditions and amendments (if any) (iii) these GTC.<\/p>

\u201cConfidential Information<\/strong>\u201d means any information of a Party whether technical, commercial, strategic, financial, marketing or other information of any kind or nature (including without limitation, trade secrets, know-how and information relating to or should reasonably be expected to be treated as confidential by the recipient whether or not such information is marked as confidential.<\/p>

\u201cDocumentation<\/strong>\u201d means, to the extent it exists, any operating manuals, user instructions, technical literature, pocket guide, user guide, safety guide, handbook and all other documents related to the Product, in any form, provided to the CLIENT by MAXTRONICS under this Agreement.<\/p>

\u201cPrice<\/strong>\u201d means the price indicated in the Agreement.<\/p>

\u201cProduct<\/strong>” means as the case maybe (i) the technological hardware material or equipment supplied by MAXTRONICS with the Accessories (if any) and their related Documentation (if any), (ii) the Accessory(ies) and their related Documentation (if any) and\/or (iii) Spare Parts as detailed on the MAXTRONICS\u2019s Quote and\/or the Agreement.<\/p>

\u201cQuote<\/strong>\u201d means an offer issued by MAXTRONICS that includes a quotation and\/or a price list for the purchase of Product(s) and\/or Accessory by the CLIENT. Unless otherwise stated in the Quote differently, it shall remain valid for thirty (30) days from the date of issue. The Quote will be null and void unless it is approved by the CLIENT within this period. In the event of any inconsistency between various Quotes, the most recent one will prevail over any older versions.<\/p>

\u201cSpare Parts<\/strong>\u201d means replacement components, sub-assemblies, or modules similar or identical to and interchangeable with the original or already replaced one;<\/p>

\u201cSoftware<\/strong>\u201d means MAXTRONICS and\/or third-party object code programs and, (if any), all related update, upgrade and new version, related to the Product(s) and\/or the Accessory(ies).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

SECTION 2 - PURPOSE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The purpose of these GTC is to define the terms and conditions under which MAXTRONICS sells the Product to the CLIENT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

SECTION 3 - NO RIGHTS GRANTED<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The Product may contain embedded Software. This Software may have been developed or published by MAXTRONICS or by third parties. Except for open-source software, MAXTRONICS, its licensors and legitimate rights holders (if any) shall retain all rights, title and ownership in and to the Software. CLIENT hereby acknowledges that, unless expressly agreed otherwise, no rights are granted on this Software under these GTC. Where applicable the CLIENT\u2019s rights to use the Software shall be subject to acceptance of the relevant separate specific end-user license agreement (EULA) as amended from time to time. If the CLIENT does not accept such EULA, it shall have no right to use the related Software, and the associated services or Product functionalities shall not be provided or become operational.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

SECTION 4 - ORDERS AND DELIVERY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

4.1 – Acceptance \u2013 Agreement\u00a0<\/strong><\/p>

MAXTRONICS shall deliver the Product to the CLIENT in accordance with the Agreement. MAXTRONICS reserves the right to refuse any order from a CLIENT who has not paid, in whole or in part, for a previous order, or with whom a dispute is ongoing. Without prejudice to the provisions of sub-section 4.2 below, any cancellation or modification of Agreement requires MAXTRONICS\u2019s prior written express consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

4.2 – Delivery<\/strong><\/p>

4.2.1\u00a0 The Products shall be deemed delivered in accordance with the Incoterms\u00ae 2020 specified in the Agreement. In the absence of any Incoterm is indicated in the documentation, delivery shall be deemed to have been made under \u201cDelivered at Place\u201d (DAP \u2013 Incoterm 2020). Unless stated otherwise in the Agreement, all costs associated with the shipping, handling, and\/or customs duties as applicable shall be invoiced to, and paid by, the CLIENT.<\/span>\u00a0<\/span><\/p>

4.2.2.MAXTRONICS shall use all reasonable efforts to deliver the Products by the estimated delivery date stipulated in the Agreement and, in any event, no later than sixty (60) days thereafter. Delivery delays not exceeding sixty (60) days shall not entitle the CLIENT to cancel the Agreement or to claim any penalties, indemnities, or damages. Unless otherwise mutually agreed in writing by the Parties, MAXTRONICS may make partial deliveries.<\/span>\u00a0<\/span><\/p>

4.2.3.If the CLIENT fails to take delivery of the Products at the agreed place of delivery and\/or on time, any onward transportation and\/or storage of the Products by or on behalf of MAXTRONICS shall be at the CLIENT\u2019s risk and expense.<\/span>\u00a0<\/span><\/p>

4.2.4. The Product shall be shipped by the method that MAXTRONICS deems most appropriate. Unless otherwise specified in the Agreement, the Product shall be shipped in MAXTRONICS\u2019s standard packaging. Upon taking delivery of the Products, even if they are not intended for immediate use, the CLIENT shall immediately verify their condition and quantity. If necessary, the CLIENT shall make the appropriate reservations with the carrier on the delivery note and confirm them by registered letter with acknowledgment of receipt within three (3) days following delivery. A copy of such letter shall be sent to MAXTRONICS at the same time.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

4.3 – Transfer of Risks and Title<\/strong><\/p>

The transfer of risks shall take place according to the agreed 2020 Incoterm.
MAXTRONICS shall retain title to the Products until full payment of the price has\u00a0been received from the CLIENT, regardless of the delivery date. The presentation\u00a0of any bill of exchange or any other instrument evidencing a payment obligation\u00a0shall not be construed as payment until the corresponding amount has been\u00a0credited to MAXTRONICS\u2019s account. Until full payment is received (in the event of\u00a0payment terms other than those provided for in Section 5.2 \u00a73 below), the CLIENT\u00a0shall keep the Products separate from other goods to facilitate their identification\u00a0and to allow their return to MAXTRONICS if necessary. The CLIENT shall be\u00a0responsible for the safekeeping of the Products and shall bear all expenses related\u00a0to their return, in their original condition (including packaging), should MAXTRONICS require the CLIENT to return any unpaid Products. <\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

4.4 – Product Changes<\/strong><\/p>

Unless otherwise agreed in writing, the CLIENT shall have no rights to any new version, improvement, or modified Product other than those expressly listed in the Agreement. Without prejudice to its obligation to deliver conforming Products, MAXTRONICS reserves the right to make substitutions, modifications, or improvements to the ordered Product, provided that such substitutions, modifications, or improvements offer at least the same functionalities as the originally ordered Product. In the event of any substitution, modification, or improvement, MAXTRONICS may, and if necessary shall, provide the CLIENT with a list of all such substitutions, modifications, or improvements, together with the applicable terms and conditions if they differ from those set out in the Agreement.
If MAXTRONICS provides the CLIENT with a new version, update, substitution, modification, or improvement of the Product (or any part thereof, whether hardware or software) to prevent, mitigate, or remedy any risk, claim, action, or defect, the CLIENT shall immediately implement and use such new version, update, substitution, modification, or improvement. For the same reasons, MAXTRONICS may require the CLIENT to replace Products already purchased with the updated, modified, improved, or new version of the Product. Should the CLIENT fail to comply with the foregoing, it shall assume all related risks, costs, damages, and liabilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Section 5 - PRICE AND PAYMENT TERMS <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

5.1 – Price<\/b><\/p>

The Price defined in the Agreement is exclusive of all applicable handling, shipping, and warehousing fees, as well as any taxes, customs duties, tariffs, value-added taxes, sales taxes, withholding taxes, or any other applicable taxes, all of which shall be borne and paid by the CLIENT in addition.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

5.2 – Payment terms<\/strong><\/p>

The applicable payment terms are <\/span>set forth in<\/span> the Quote and\/or the Agreement. MAXTRONICS shall issue invoices <\/span>in accordance with<\/span> the provisions of the aforementioned documents. Unless otherwise agreed between the Parties, the Price shall be paid in full prior to any delivery, upon receipt of the invoice.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

5.3 – Late payment<\/strong><\/p>

Any late payment shall automatically and immediately give rise to late payment interest equal to three (3) times the legal interest rate, as calculated pursuant to Article L441-10 of the French Commercial Code. In addition, the CLIENT shall automatically pay a fixed indemnity of forty euros (\u20ac40) for recovery costs. Where the recovery costs incurred exceed this fixed amount, an additional indemnity shall be payable corresponding to the justified costs actually incurred.\u00a0<\/span>\u00a0<\/span><\/p>

This subsection applies without prejudice to any other indemnity, damages, or compensation that MAXTRONICS may claim. Furthermore, MAXTRONICS reserves the right to suspend the performance of the Agreement and\/or any other agreement in progress with the CLIENT and\/or any services provided by the Product, after a formal notice to pay has remained unanswered for more than fifteen (15) days.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Section 6 - OBLIGATIONS OF THE CLIENT <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The CLIENT acknowledges that the Product is a high-technology product which must be used with due care. The CLIENT understands and agrees that the Product shall only be used in a safe environment and by persons possessing the necessary skills to understand both the Product and the associated risks. The CLIENT is informed that the Product is intended exclusively for persons with sufficient experience in handling high-technology products and is not designed for use by the general public. The CLIENT acknowledges that it is not acting as a \u201cconsumer\u201d and that it has full knowledge of the Product and its associated risks.\u00a0<\/span>\u00a0<\/span><\/p>

The CLIENT agrees as follows:<\/span>\u00a0<\/span><\/p>